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Action Center

Live status across Credentialing, Enrollment, and Privileging. Red tiles have items your specialists need to work as soon as possible to keep client SLAs on track.

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Items to work
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Action needed All clear

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Manager Message Log

One-way notices to your specialists. What you send appears as a banner at the top of their dashboard and in their inbox, and this log shows whether they have read it. Separate from workflow notes — nothing here is written to a practitioner's record.

Send a notice

NPI {{ mm.draft.practitioner.npi || '--' }} · ID {{ mm.draft.practitioner.practitionerId }}

Pick a practitioner from the list — typed text is not linked to a record.

Searching…

No practitioner matches that.

Linked to {{ mm.draft.client.name }}

Pick a client from the list — typed text is not linked to a record.

 Internal only. Nothing sent here is written to the practitioner's record.

Log

{{ mm.visible.length }} of {{ mm.entries.length }} {{ mm.entries.length === 1 ? 'entry' : 'entries' }} · {{ mm.unreadVisible }} not yet read
{{ entry.$statusLabel }} {{ entry.practitionerName }} {{ entry.clientName }} Not yet read {{ entry.$sentLabel }}

{{ entry.body }}

{{ entry.fromName }} {{ entry.toName }} · re: {{ entry.reportLabel }}

Loading messages…

Could not load the message log

The message service did not respond. Nothing has been lost — try again in a moment.

No notices sent yet

Send one from the composer, or from the Message action on any Action Center row. It will appear here with a read receipt.

No entries match

Try a different search term, specialist, or status.

{{ vm.currentReport.product }} {{ vm.currentReport.actionNeeded ? vm.currentReport.count + ' need action' : 'Nothing to work' }}

{{ vm.currentReport.title }}

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Filter Showing {{ vm.visibleRows.length }} of {{ vm.currentReport.count }}
{{ col }} Actions
{{ cell.text }}  Messaged {{ row.$messagedTo }}  Note

All clear — nothing to work

No items currently meet this report's criteria. This tile turns red the moment something needs a specialist's attention.

No items match your filters

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Internal message about {{ vm.messageRow.practitionerName }} {{ vm.messageRow.clientName }} · re: {{ vm.currentReport.title }}  Manager Messages · not a workflow note
Extend due date for {{ vm.extendRow.practitionerName }} currently {{ vm.currentDueDate() }}

Add a New Note

Mark as Private
NOTE: Private notes are only viewable to you and cannot be shared or seen by anyone else.
Mark as Internal
NOTE: Internal notes are only viewable by 3WON staff.
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